I am seeking a position where I can make a difference with my dedication, experience and attention to detail. I enjoy being busy, continually advancing my knowledge and skills, as well as continual self-development in all aspects of life.
Medical transcriptionist with over 25 years of experience in Radiology, Interventional Radiology, Emergency Medicine, Acute Care, Physical Therapy, Occupational Therapy, Speech Therapy, Orthopaedics, Cardiology and Cardiac Cath, Podiatry, Internal Medicine/Family Practice, Nephrology, Pediatric Gastroenterology, Surgery, Adolescent Psychiatry, Urology, ENT, Allergy, Sleep Lab, Maxillofacial Surgery, Rheumatology and others. I also have experience in supervisory capacity including transcriptionist mentoring, QA, training, workflow management, and strong customer service skills. Additionally, I have provided business office support in the areas of human resources, accounts payable, proposal and contract development, marketing and sales – including internet marketing/social media and research on various software and equipment.
Computers: IBM PC-compatible, various networks.
Operating Systems: Windows 2000, Windows NT, Windows 98, Windows XP, Windows 7, Windows 8, Windows 10, DOS, various networks.
General Applications: Microsoft Internet Explorer/Firefox/Chrome/Bing, Microsoft Outlook/Gmail/Yahoo, Microsoft Word/ Excel/Powerpoint, scanner to PDF and/or email/fax, Google Calendar, Word Perfect, eFax and similar, and Lync/Trillian (instant messaging) and similar, Cisco AnyConnect VPN.
Facility Systems: Cerner, Meditech, Paragon, Horizon, Syngo, Radman, Viztek, Centurian, DAQ PM, Medisoft and various other proprietary systems.
Transcription Platforms: Fluency, SpeechQ, Fusion, Atom, PowerScribe, AnyModal, ChartNet, Triton, Lanier, DVI, Dictaphone, ExpressScribe, Express, Nuance Powerscribe, Powerscribe 360, VoiceWav and various other proprietary systems.
M*Modal, Franklin, TN 07/2012 – Present
Radiology AND Interventional Cardiology Transcriptionist/Back-up Acute Care Transcriptionist – Full time
Responsible for radiology and cardiology transcription into Fluency as well as audio-only accounts with transcription done in various client RIS systems to include cases pertaining to both outpatient and inpatient environments, as well as interventional radiology and cardiology.
Responsible for editing back-end speech recognition in Fluency.
Responsible for editing Radiology cases in PowerScribe for select clients.
Responsible for transcribing into SpeechQ for select clients. Trained in Fluency for Imaging.
Back-up Acute Care Transcriptionist.
Amphion Medical Solutions, Madison, WI 05/2015 – Present (Now iMedx, Georgia)
Radiology Editor/Back-up Acute Care Transcriptionist AND Editor
Responsible for straight transcription as well as editing SR (speech recognition) reports for various clients to include hospital radiology clients in Powerscribe 360 as well as hospital acute care and outpatient clinic notes.
Gateway Business Services, Inc. Boynton Beach, FL 1995 – Present
Now – Per Diem only / Business Office Support & Transcriptionist
Responsible for the administration and supervision of workflow to include meeting tight deadlines, training/mentoring on accounts and equipment/software, staff and QA.
Strong customer service skills utilized with physician’s offices, diagnostic facilities, referring physicians, billing departments/services, and dictators.
Implemented disaster/contingency plans for the company.
Researched new systems for record management and dictation.
Implemented various policies including but not limited to: HIPAA, noncompete agreements, software, confidentiality agreements, subcontractor agreements, proposals, contracts, and associate business agreements.
MedScribe, Jacksonville, FL 06/2014 – 04/2015
Radiology AND Acute Care Transcriptionist – Part time
Responsible for editing SR (speech recognition) reports for both hospital radiology and acute care. My workpool also included an outpatient multi-location orthopedic clinic.
ATF (American Transcribers of Florida), West Palm Beach, FL 1993 – 1995
On-Site Radiology Transcriptionist AND Emergency Room Transcriptionist
Responsibilities included hourly pick-up of tapes from reading rooms and transcription.
Training and QA of new transcriptionists in radiology.
Covered the Emergency Room for this (outsourced) company when they were short-staffed or behind. I was the only transcriptionist in the company that worked both departments as needed, often switching departments several times in one shift.
Words, Words, Words, Delray Beach, FL 1991 – 1993
Responsibilities included transcribing for an inpatient rehabilitation hospital to include occupational therapy, physical therapy, speech therapy; orthopaedics; rheumatology and nephrology.
Responsible for training of new hires on accounts.
In my early years I worked for a chain of answering services (Tustin, CA) as an operator/customer service representative becoming a weekend/evening supervisor while still in high school; worked at TRW (Orange, CA) posting mortgage payments for the entire country via 10-key data entry; and worked as a file clerk for a litigation law firm (PBG, FL).
Palm Beach State College, Lake Worth, FL – Current
General education currently– (undecided on major- Registered Nursing Program and/or paralegal)
Broward College, Ft. Lauderdale, FL – Current
Currently taking free online, self-paced college preparedness class with focus on mathematics
Considering taking the American Bar Association approved Paralegal program at this facility (only one that is offered locally).
Andrews School – Online – Registered
Medical Billing – Self-Paced
South Tech Academy, Boynton Beach, FL – Adult Education – 09/2011 to 03/2012
Medical Insurance Billing and Collections – Completed – Certificate available
CPT Coding – Completed – Certificate available ICD-9 CM Coding – Completed – Certificate available
Palm Beach Community College, Lake Worth, FL 1993-1995 (Now Palm Beach State College)
Medical Terminology, Biology, Chemistry; Pre-Med Major
Guardian ad Litem – High level of volunteering for a state level, national program (CASA) that advocates to the court on behalf of abused/abandoned/neglected children. In addition to being a GAL, I also help out in the circuit office which is located in the main county courthouse located in West Palm Beach, Florida.
Toastmasters International – “Empowering individuals to become more effective communicators and leaders.”
Socrates Café – Members meet monthly to discuss life’s BIG questions. An open forum to discuss critical thinking and thought-provoking topics without judgement or criticism.
I volunteer when I can for causes benefiting animals, children, veterans, the elderly, the homeless/poor, humanity and the environment.